B&B Hotel Grundmühle

Customer Reviews

Costumer satisfaction is an issue close to our heart. Therefor we constantly survey our guest’s opinions via Customer Alliance (independent partner for surveying customer reviews and quality management.) We strictly adhere to Customer Alliance’s code of conduct, which forbids any manipulation of customer reviews. That way we enable you to get an idea of our Hotel and our customer’s satisfaction, while we simultaneously receive hints on how to improve our services.

We thank all guests for their reviews!

Customer Alliance Logo
  • Overall Rating: (4.6 / 5)
  • Price: (4.5 / 5)
  • Rooms: (4.5 / 5)
  • Cleanliness: (4.8 / 5)
  • Service: (4.8 / 5)
  • Bar: (4.6 / 5)

352 Reviews
92.54% rate this Hotel as “Excellent”

(5.0 / 5)

Review from 6. July 2026

70 years

freundliches und zuvorkommendes Personal, super Frühstück, Zimmer top,

  • Price: (5 / 5)
  • Rooms: (5 / 5)
  • Cleanliness: (5 / 5)
  • Service: (5 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(4.0 / 5)

Review from 6. July 2026

Norbert, 60 years

Eindruck des gesamten Hotels sehr gut

  • Price: (4 / 5)
  • Rooms: (4 / 5)
  • Cleanliness: (4 / 5)
  • Service: (4 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(5.0 / 5)

Review from 6. July 2026

Schneider, 40 years

Sehr gut von A bis Z.

  • Price: (5 / 5)
  • Rooms: (5 / 5)
  • Cleanliness: (5 / 5)
  • Service: (5 / 5)
  • Bar: (5 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(5.0 / 5)

Review from 16. June 2026

70 years

Ich habe mich in Ihrem Hotel sehr wohl gefühlt und würde diese Unterkunft immer wieder wählen.

  • Price: (5 / 5)
  • Rooms: (5 / 5)
  • Cleanliness: (5 / 5)
  • Service: (5 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(4.4 / 5)

Review from 14. June 2026

70 years

Großzügige Anlage in schöner Lage

  • Price: (4 / 5)
  • Rooms: (4 / 5)
    Comment:

    Das erste Mal hatten wir ein schönes DZ mit Balkon (sehr zufrieden). Beim zweiten Besuch ein kleineres DZ o. Balkon (zufrieden)

  • Cleanliness: (5 / 5)
  • Service: (5 / 5)
  • Bar: (4 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(4.0 / 5)

Review from 13. June 2026

50 years

Schönes gepflegtes Hotel, sehr gutes Frühstück, freundliches Personal, guter Service, sehr gerne wieder.

  • Price: (4 / 5)
  • Rooms: (4 / 5)
  • Cleanliness: (4 / 5)
  • Service: (4 / 5)
  • Bar: (4 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(4.8 / 5)

Review from 13. June 2026

40 years

Ein sehr schönes, ruhig gelegenes Hotel Garni. Perfekt zum Erkunden der sächsischen Schweiz.

  • Price: (5 / 5)
  • Rooms: (4 / 5)
  • Cleanliness: (5 / 5)
  • Service: (5 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(4.5 / 5)

Review from 12. June 2026

60 years

Zimmer, Frühstück, Parkplatz waren sehr gut.

  • Price: (4 / 5)
  • Rooms: (5 / 5)
  • Cleanliness: (5 / 5)
  • Service: (4 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(5.0 / 5)

Review from 12. June 2026

Schmidt, 60 years

freundliche, familiäre Atmosphäre, schöne Räumlichkeiten, niveauvoll ausgestaltet, Rückzugsmöglichkeiten im und außerhalb des Hauses, gut gelegen für Ausflüge, Öffentliche Verkehrsmittel gut erreichbar

  • Price: (5 / 5)
  • Rooms: (5 / 5)
  • Cleanliness: (5 / 5)
  • Service: (5 / 5)
  • Bar: (5 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
(3.8 / 5)

Review from 12. June 2026

40 years

Es war alles in bester Ordnung und das Frühstück reichhaltig.

  • Price: (3 / 5)
  • Rooms: (4 / 5)
  • Cleanliness: (4 / 5)
  • Service: (4 / 5)
  • Bar: (4 / 5)
Surveyed by Customer Alliance Customer Alliance Logo
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